Shaving Club, Your Online Razor Store

Shaving Club Privacy Policy

Updated 15 August 2024

Who we are

Shaving Club is the best online shave club in Australia. We are a 100% Australian-owned company based in Sydney. We stock the most comprehensive range of premium-quality razor blades equal to the big brands, but at a much better price point. From genuine M5 blades to leading brand compatible razor blades, and our own range.

Find the best razors for men and women at Shaving Club, Australia. Shop Razor Blades to get your best shave, and the smoothest skin, at the best price.

Our website is www.shavingclub.com.au. To find out more about us, click here…About Us

This Privacy Policy

This Privacy Policy pertains to the information collected by Shaving Club, which is owned by Arico Corporation Pty Ltd (may be collectively referred to as “SC”, “we”, “our”, or “us”) in relation to products and services offered by SC. This includes information collected online through our website, associated pages on third-party platforms such as social media pages), mobile applications, SC direct-marketing campaigns, communications made through our SC Customer Care Team, and through SC mobile messaging services (collectively, “SC Services”).

This Privacy Policy explains what information may be collected through our SC Services, how such information may be used and/or shared with others, how we safeguard it, and how you may access or control its use in relation to our marketing communications and business activities. By using SC Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using SC Services.

This Privacy Policy is incorporated into and forms part of the SC Terms & Conditions (T&Cs) of use of SC Services.

Privacy Policy Contents

1. Collection of Information
2. How We Use Collected Information
3. Who We Share Your Information With
4. Your Options
5. Children’s Information
6. Information Security
7. Other Sites’ Policies
8. Changes and Other SC Privacy Policies
9. Contact Us

1. COLLECTION OF INFORMATION

There are several ways we may obtain information about you:

Information You Provide to SC
When using SC Services, you may be required to supply personal information for us to provide our products or services. For instance, we when you register an SC account, set up a SC subscription plan, purchase SC products, use specific website features, access, upload or download content, participate in SC competitions, promotions or surveys, request customer support, or otherwise communicate with the SC Team.

We (or our service providers or business partners) may collect personal details such as your name, email address, phone number, mailing address, date of birth, gender, and demographic information.

Information You Provide if Participating in an SC Survey (Online or Other)
We may collect information you provide when participating in online surveys. This might include details about your razor preferences, other demographic information, including photos, videos, and other user-generated content that relates to SC products.

Information You Provide When Making a Purchase
If you make a purchase, you will need to provide payment details such as credit/debit card number and related information (CVV, expiration date, billing address, phone number), or other payment information (eg PayPal), depending on the payment method. We do not store this information.

Information You Provide About a Third Party
You may choose to provide information about another person (eg name, email, address, phone number) for recommendations, products or service sending, or communication facilitation. Local law may require consent from your contacts for us to use their information, which we will obtain where legally required.

Information You Provide Through Social Media
You may link your social media account/s (eg Facebook) to SC Services. When you do, we may automatically receive information based on your privacy settings on those sites, including name, username, demographic information, updated contact information, location, interests, and publicly observed data.

Information Collected Automatically
When interacting with SC Services, we and any third-party advertisers/service providers may use technologies to automatically collect information about your online activity. This includes:

• Usage Information We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or other technologies to track your online activity, interactions with our emails, ads, and to keep track of analytics, enabling us to improve our SC Services and provide relevant content and advertising.
• Device Information We may collect your IP address or other unique identifiers for your device. This may include hardware model and mobile network information to provide and diagnose services, analyze trends, and track user activity in relation to SC Services.
• Location Information We may collect location data from your device when using SC Services, if you enable Bluetooth, Wi-Fi, or other geolocation features on our mobile applications.
• Third-Party Service Providers We may use third-party service providers who use technologies like cookies and web beacons to collect and store information on our behalf.
• Third-Party Analytic Technologies We may use analytics and tracking tools like Google Analytics, Adobe Marketing Cloud, Facebook Custom Audience, etc, to track and analyze usage, and deliver targeted ads. These tools may combine information from our services with other data. We do not control these third parties’ use of tracking technologies.

Information Received from Other Third Parties
We may obtain information from other trusted sources to update or supplement your details. This can include data from public databases or data aggregators, partners, and service providers.

Combination of Information
We may combine information collected from you, about you, and from other sources to use as described in this Privacy Policy.

2. HOW WE USE COLLECTED INFORMATION

We use the information for various business purposes, including:

• Customer Service and Transactional Purposes Responding to inquiries, managing accounts, troubleshooting issues, providing access to features, processing orders, verifying identity, preventing fraud, and other related purposes.
• Advertising Customization and Analytics Purposes Conducting market research, personalizing services, improving products, providing targeted content, and communicating offers.

3. WHO WE SHARE YOUR INFORMATION WITH

We may share your information as follows:

• Sharing by You Your activity on SC Services may be visible to others and possibly publicly available. For example, data from visitor comments on the SC website may be collected, and the visitor’s IP address and browser user agent string, to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to Google Capture for approval. After approval of your comment is received, your profile picture may be visible to the public in the context of your comment/product review.
• Sharing by Us We share customer data with third-party service providers (eg, our marketing software) to perform services on our behalf. Also, your data may be shared in the event of SC being part of a business transfer. We may also disclose information to comply with legal obligations or protect safety.
• If you request a password reset, your IP address will be included in the reset email.

4. YOUR OPTIONS

Cookies, Tracking Options, and Do-Not-Track Disclosures
You may control cookies and tracking preferences through your browser settings. Our system may not respond to all Do Not Track requests.

Accessing & Updating Your Information
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To create or edit an existing account, click here My Account, or email info@arico.com.au

Unsubscribing from SC Marketing
You can opt out of SC marketing by contacting SC on info@arico.com.au, by mail (see below), or by unsubscribing through our communications.

5. CHILDREN’S INFORMATION PRIVACY

The protection of children’s privacy is important at SC. We do not knowingly collect personal information from children under thirteen years of age. Should the SC Team become aware of such information, we will take reasonable steps to remove it.

6. INFORMATION SECURITY

We use reasonable security measures to protect your information but cannot guarantee complete security. SC undertakes to ensure third parties keep information secure and destroy or de-identify personal data when no longer needed.

7. EXTERNAL / OTHER SITES’ POLICIES

SC Services may contain links to external / other sites. These sites will have their own privacy policies. SC is not responsible for these sites or their policies. .

8. CHANGES & OTHER SC PRIVACY POLICIES

We may update the SC Privacy Policy at any time. Updates will be made on this page as they are made, in the form of updates. There may be additional privacy terms for specific SC campaigns or promotions, and these should be checked.

9. CONTACTING US

For any inquiries regarding the SC Privacy Policy, please email us at info@arico.com.au, or contact us at:

Shaving Club
Customer Care Team
Unit 4, 27 Mars Road
Lane Cove West  NSW  2066
Australia

If you are not satisfied with SC’s response, you may contact the relevant privacy authority in your country.