Please read these Terms and Conditions carefully before using this website.
Terms + Conditions
1. Use of Shaving Club Services
A. Use Restrictions
Content on Shaving Club (SC) such as information, text, images, graphics, interfaces, photographs, illustrations, audio and video clips, trademarks, trade names, service marks, logos, information obtained from SC’s licensors, and any other through SC services is protected by copyright under both Australian and foreign laws. Any use of SC content not expressly permitted by these Terms and Conditions (T&Cs) is a breach of these T&Cs and may violate copyright, trademark, and other laws. Except as stated herein, Contents may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior written consent of SC or its licensors.
SC authorizes you to view and download and print a single copy of the Contents solely for your own lawful, personal, non-commercial use if you include the following copyright notice: “Copyright © 2021, Shaving Club Australia. All rights reserved.” and retain other copyright and proprietary rights notices contained in the Contents. Any special rules for the use of other items provided by SC may be included elsewhere within SC services and are incorporated into these T&Cs by reference. The use of the Contents on any other site or in a networked computer environment for any purpose is prohibited. All rights not expressly granted herein are reserved to SC and its licensors. If you violate any of these T&Cs, your permission to use the Contents will automatically be terminated and you must immediately destroy any copies you have made of any portion of the Contents.
So long as you are in compliance with these T&Cs, SC grants you a non-exclusive limited, non-transferable license to use SC services. You may not distribute or make SC services available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute or sub-license SC services. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of SC services, any updates, or any part thereof. Any attempt to do so is a violation of these T&Cs. If you breach this restriction, you may be subject to prosecution and damages. These T&Cs will govern any upgrades provided by SC that replace and/or supplement original SC services, unless such upgrade is accompanied by separate or updated Terms and Conditions.
You may not, without SC’s written permission, “mirror” any Contents contained on the SC website or any other server. You hereby represent and warrant that you will not, and will not induce any third party to, use SC services in any way that: (a) harasses, abuses, stalks, threatens, defames any person, or otherwise infringes or violates the rights of any person (including but not limited to rights of publicity or other proprietary rights); (b) is unlawful, fraudulent, or deceptive; (c) uses technology or other means to access unauthorized content or non-public spaces; (d) uses any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy, or monitor any portion of SC services and/or Contents; (e) attempts to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (f) attempt to disable or circumvent any security mechanisms used by SC services and/or Content or otherwise attempt to gain unauthorized access to any portion of SC services and/or Content or any other systems or networks connected to the applicable SC site, or to any server of SC, or its third party service providers, by hacking, password “mining”, or any other illegal means; (g) attempts to gain unauthorized access to SC’s user accounts; (h) encourages conduct that would constitute a criminal offense, or that gives rise to civil liability; (i) is for, or in connection with, any illegal purpose, to solicit, facilitate, encourage, condone, or induce any illegal activity, or as otherwise prohibited by this Agreement or applicable laws, rules or regulations; (j) is unlawful or violates these T&Cs in any manner; or (k) fails to comply with applicable third-party terms and conditions or other third-party policies.
SC reserves the right, in its sole discretion, to refuse, discontinue, block and/or terminate your use of, and access to SC services, or any portion thereof, at any time, for any reason or for no reason at all, without prior notice or any notice.
B. User Submissions
Except as provided under Submission of Ideas (Section 2.3 below), SC does not claim ownership of any information or material a user provides to SC or posts, uploads, input, submits, or transmits to SC services (“Submission(s)”). You agree that you will not make any Submission that is, in whole or in part, libellous; scandalous; inflammatory; discriminatory; defamatory; false; threatening; vulgar; obscene; pornographic; profane; abusive; harassing; invasive of another’s privacy; hateful or bashing; aimed at gender, race, colour, sexual orientation, national origin, religious views, or disability; in violation of local, state, national, or international law; or that infringes on, or violates, any right of any party. Additionally, you agree that you will not: (a) make any Submission that is an advertisement or solicitation of business; (b) disrupt the normal flow of dialogue or make a Submission unrelated to the topic being discussed (unless it is clear the discussion is free-form); (c) post a chain letter or pyramid scheme; (d) impersonate another person; (e) distribute viruses or other harmful computer code; (f) harvest or otherwise collects information about others, including email addresses, without their consent; (g) post the same note more than once or “spamming”; or (h) engage in any other conduct that restricts or inhibits any other person from using or enjoying the SC Services, or which, in the judgment of SC, exposes SC or any of its licensors, partners, or customers to any liability or detriment of any type.
By making a Submission, you agree that such Submission is non-confidential, non-proprietary, and may be disseminated or used by SC. If you make a Submission, you automatically grant — or warrant that the owner of such content has expressly granted — SC a royalty-free, perpetual, irrevocable, worldwide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the Submission in any media or medium, or any form, format, or forum now known or hereafter developed. Notwithstanding the foregoing, SC is not required to use any Submission.
You are solely responsible for your Submissions, the consequences of making a Submission, and your reliance on any Submissions. SC is not responsible for the consequences of any Submission. SC is not responsible for screening or monitoring Submissions made to SC services by users. If notified by a user of a Submission allegedly in violation of these T&Cs, SC may investigate the allegation and determine in good faith and its sole discretion whether to remove such Submission. SC will have no liability or responsibility to users for performance or non-performance of such activities.
SC reserves the right (but is not obligated) to: (a) where permitted by applicable law, record the dialogue on SC services; (b) investigate an allegation that a Submission does not comply with these T&Cs and determine in its sole discretion to remove or request the removal of the Submission; (c) remove Submissions which are abusive, illegal, disruptive, or outdated, or that otherwise fail to comply with these T&Cs; (d) terminate a user’s access to any or all SC services upon any breach of these T&Cs or the law; (e) monitor, edit, or disclose any Submission; (f) edit or delete any Submission posted on SC services, regardless of whether such Submission violates these T&Cs.
C. Your Account
If you use SC services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password (whether authorized or not). SC reserves the right to refuse service, terminate accounts, remove, or edit content, and/or cancel orders in its sole discretion.
2. Terms of Sale
A. Sale of Products
SC sells shaving razors and other grooming supplies (the “Product(s)”) to end-user customers (“Customers”), including customers who purchase a recurring membership plan to receive Products on a schedule they select from SC’s available options (“Subscription”). SC Products are only for personal use by Customers, and not for commercial use. You may not purchase Products or Subscriptions for further distribution or resale or for any commercial or business purpose. The Subscription and all rights and privileges conferred are personal and non-transferable.
B. Placing an Order
We will contact you if your order is not accepted. This will usually be because (a) we were not able to authorize your payment; (b) Products you ordered are unavailable; (c) you are not allowed to buy Products or Subscriptions from us or we are not allowed to sell Products or Subscriptions to you; or (d) there has been a mistake in the pricing or description of the Products or the Subscription you have ordered.
Your order will be accepted only when we have received payment from you and shipped your initial Products.
If any problems arise with your order, or with the shipping address or Payment Method (as defined below) associated with your Subscription, and SC is not able to resolve the problem, we may notify you via email using the email address the Customer provided. It is important that your information is correct when purchasing, and that Subscription information is kept current with an accurate email address that you regularly check. If problems arise with your order that we cannot resolve, your order may be cancelled, and we may not be able to deliver future Products until the problem is resolved.
C. Product Pricing
Products Pricing and Subscriptions, including any applicable shipping and handling fees, are as listed on the Product page and at check out. The price that we will charge you for the Products and Subscriptions depends on the Products and Subscription you choose, including the numbers of Products. The price that we will charge you for the Products and Subscription will be the price as posted on SC’s website on the date you purchased Products, or first signed up for a Subscription and you are responsible for any shipping and handling costs and sales or similar taxes that may be imposed by applicable law (“Subscription Fee”).
We reserve the right to change prices for Products and Subscriptions at any time (with notice to you), and, unless otherwise required by applicable law, we do not provide price protection or refunds in the event of promotions or price decreases. If you do not wish to continue to receive your Subscription Products at the new increased price, you must cancel your Subscription in accordance with Section 2.D below. You must do this at least one working day before the first date we ship Products to you after the price change takes effect. Unless you cancel your Subscription, you will be charged the increased price for the Product(s) for all deliveries of the Product(s) after the date on which the price change takes effect.
Unless otherwise stated, all SC prices are in Australian dollars and include GST (as that term is defined in A New Tax System (Goods and Services Tax) Act 1999).
D. Subscription Cancellation or Modifications
i. Cancellation By Us
We may cancel your Subscription at any time if you do not make any payment to us when it is due and you still do not make payment within fourteen (14) days of us reminding you that payment is due. We reserve the right to not ship any Products to you unless your payment for those Products has cleared.
We may also cancel your Subscription at any time if any of the following conditions are met: (a) if you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Product(s), for example, your postal address; (b) if you do not, within a reasonable time, allow us to deliver the Product(s) to you; or (c) if we suspect that a purchase was fraudulently made or an account was fraudulently set up.
ii. Cancellation By You
You may cancel your Subscription at any time by logging on to your SC account on the SC website. To cancel a Subscription, please log in to your account and select the ‘Subscription Options’ link at the bottom of the page, then follow instructions towards cancellation. Cancellation requests submitted in this manner must be received at least one full business day prior to your next shipping date to avoid being charged for that shipment. Cancellation requests received after that shall take effect the following month. Cancellation requests received by SC through other channels may take up to five (5) business days to process — you may be charged for your next shipment if your cancellation request is not received in time for processing before your next shipping date. If you have any problems, please email us at email@example.com.
If you cancel your Subscription, you will enjoy your Subscription benefits until the end of the then-current subscription term for which you have paid. To the maximum extent permitted by applicable law, you will not be eligible for a prorated refund of any portion of the subscription Fees paid for any unused days of the then-current subscription term.
If you are dissatisfied with any of our Products for any reason, we will refund the amount paid for the Product(s) in your most recent delivery (if you received a discount, then the amount we will refund is the discounted price) if you provide notice to us as described below. Refund requests must be made directly to us at firstname.lastname@example.org within 30 days of the date of shipment by SC. If we ask you to do so, you must return the Product(s) in accordance with the instructions which we give you. We are not liable for Products that you return to us that are damaged or lost in transit to Shaving Club, so we advise you to return your Product(s) using a tracked delivery method. Promptly following Shaving Club’s receipt of your request (typically within five (5) business days), or, if applicable, promptly following return of your Product(s), Shaving Club will credit the amount paid for the returned Product(s) (less any shipping and handling costs/fees related to the original purchase, which are non-refundable) to the Payment Method you used to make the original purchase. Notwithstanding the foregoing, SC does not control when a specific Payment Method company processes a chargeback transaction. You are responsible for contacting your Payment Method company if you have questions about the status of the chargeback.
We will not provide a refund for a request that is received by SC more than 30 days after the date of original shipment. We also do not provide a refund for returned Products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.
Our goods come with guarantees that cannot be excluded under certain laws. The benefits and limitations set out above are in addition to all other rights and remedies that you have under applicable law and do not limit, exclude or restrict your rights which cannot be limited, excluded or restricted under applicable law, including the Australian Consumer Law contained in the Competition and Consumer Act 2010.
3. Contact with Third Parties and Third-Party Websites
SC’s website may contain hyperlinks to other websites and webpages (“Third-Party Pages”), as well as to text, graphics, videos, images, music, sounds, and information belonging to or originating from other third parties (collectively, “Third-Party Applications”). SC does not investigate, monitor, or review any Third-Party Pages and/or Third-Party Applications to ensure their accuracy, completeness, or appropriateness. SC is not responsible for the Third-Party Pages and/or any Third-Party Applications accessed through SC services. You agree that SC shall have no liability with respect to any loss or damage of any kind incurred as a result of any dealings between you and any Third-Party Pages and/or any Third-Party Applications, or as a result of the presence of such Third-Party Pages and/or Third-Party Applications on SC services.
The inclusion of any hyperlinks to any Third-Party Pages and/or Third-Party Applications on SC services does not indicate SC’s approval or endorsement thereof. These links are provided solely as a convenience or benefit to users. Your interactions with a third party on SC’s website, or based on such third-party’s participation or presence on SC services, are solely between you and the third party. SC makes no representations or warranties with respect to the content, ownership, or legality of any such linked Third-Party Pages and/or Third-Party Applications. If you choose to leave SC’s website to access any Third-Party Pages or Third-Party Applications, you do so at your own risk.